We want to highlight the following benefits for our full-time eligible employees. This guide will provide an overview of the benefits full-time employees are eligible to participate and utilize. We recognize that competitive and value-adding benefits are an important component to our employee’s overall fulfillment in their careers and we hope our benefits will add value to your experience with EverGRO FS.
Each year we are dedicated to reviewing our benefits and evaluating our options. In addition, each year we will offer an Open Enrollment period for all employees to have the opportunity to review and change their benefits for the upcoming year.
This Enrollment Guide provides you with a general overview of the benefits offered to you. It is important that you familiarize yourself with the benefits EverGRO FS offers from the information provided in this booklet. We encourage employees to review the more comprehensive and detailed resources provided by our carriers.
You will be provided a comprehensive booklet from our providers:
-
- Sentara: Medical
- Anthem: Dental and Vision
- Mutual of Omaha: Group Life with AD&D, Disability, Critical Illness, Accident, Voluntary Life, Employee Assistance Program, & additional discounts and services.
Making Benefit Selections
Eligibility
For you
You are eligible for benefits as a full-time employee working an average of 30 hours per week.
Covering your family
You may also cover your eligible dependents when you elect coverage for yourself.
Your Spouse
You may cover your legal spouse.
Your Children
Dependent children are eligible:
- Medical, dental and vision: until age 26 regardless of student or marital status
- Child life insurance: until age 21, or 26 if a full-time student
Enrolling in Coverage
Your benefit plans are in effect January 1 – December 31 each year. In general, there are three times you can make benefit selections:
When you're first eligible
Your benefits begin on the first day of the month following your start date; this is your effective date. Be sure to submit your elections within your first 14 days of employment. Your benefit selections will be in effect through December 31.
At Open Enrollment
Open Enrollment is your one chance each year to review your coverage options and make changes to your benefits.
Your choices are in effect from January – December of the following year unless you have a qualifying life event.
If you have a qualifying life event
Qualifying life events allow you to change your coverage during the year outside of Open Enrollment. Examples include:
- marriage or divorce,
- birth or adoption,
- death of a covered dependent, and
- a change in eligibility through Medicare, Medicaid, or a spouse or parent's coverage.
You must request a change to your benefits within 30 days of your life event (60 days for changes involving Medicaid eligibility).
Documentation may be required.
The underlying plan contract or document governs all aspects of the plan. Please refer to the plan document, contract, and other notices contained in this document, applications, and other corresponding communications for additional information.
Key Terms
We've removed as much jargon as possible.
But you’ll probably still encounter some terms as you enroll in and use your benefits. Here’s what to know:
Balance billing
When you use an out-of-network medical or dental provider, they may bill you the difference between what they charge and the amount your insurance pays.
Medical: balance billing is in addition to – and does not count towards – your out-of-pocket maximum. The No Surprises Act prohibits balance billing under certain circumstances.
Coinsurance
After you’ve met your deductible, you’re sometimes responsible for a percentage of the cost of the medical care, dental care, or prescription medication you received. This percentage is coinsurance.
Copay
A flat fee you pay each time you receive a copay-eligible medical, dental, or vision service or prescription medication.
Deductible
The amount you’re responsible for paying in care expenses before the medical or dental plan starts paying deductible-eligible expenses.
In-network
In-network care is always your lowest-cost option. Networks are groups of medical, dental, and vision providers, pharmacies, and facilities that agree to discount the cost of their care or service.
Out-of-pocket maximum
The most you’ll pay for covered in-network medical care in a year. This includes your deductible, any coinsurance or copays, and prescription drugs.
The out-of-pocket maximum does not include your premium (the amount you pay for coverage), non-covered expenses, or out-of-network care that’s been balance billed.
Pre/Prior-authorization
Some specialty medical providers, services and prescriptions require prior authorization from your insurance company. These may include – but are not limited to – surgery, imaging (CT, MRI) and certain prescription medications.
Primary care physician
A primary care physician (PCP) is your main medical doctor – usually a general practitioner (GP), family doctor, internist, OB/GYN, or pediatrician (for children).
Annual Notices
We’re required to tell you about certain rights and responsibilities you have as an employee of EverGRO.
You can request a paper copy at no charge from:
We've removed as much jargon as possible.
But you’ll probably still encounter some terms as you enroll in and use your benefits. Here’s what to know:
Bianca L. Potter
Division Director of Human Resources & Safety
1-540-672-2977 EXT. 229
bianca.potter@evergrofs.com
Click here to review these notices
Click here to Learn more about insurance costs
*EThis document serves as a Summary of Material Modifications (“SMM”) that updates your previous plan document, and should be kept with it for reference.*
Contact Information
Your advocate, Advanced Resolutions Team (ART), is here to help you with claims, ID cards, coverage questions, and more!
1-866-802-6311
art@onedigital.com
Monday - Friday, 8am-5pm EST
Bilingual (Spanish) assistance is available.
Vendor Contacts
| Medical insurance | Sentara Health Plans Group: 83819 |
1-877-552-7401 | www.sentarahealthplans.com/ |
| Health Savings Account (HSA) | HealthEquity | 1-866-346-5800 | www.healthequity.com |
| Employee Assistance Program (EAP) | Sentara | 1-800-899-8174 | sentaraEAP.com |
| Employee Assistance Program (EAP) | Mutual of Omaha | 1-800-316-2796 | mutualofomaha.com/eap |
| Dental insurance | Anthem Group: L0183 | 1-833-592-9956 | www.anthem.com |
| Vision insurance | Anthem Group: L0183 | 1-833-592-9956 | www.anthem.com |
| Life and AD&D insurance | Mutual of Omaha Group: C000CN9 |
1-888-877-5176 | www.mutualofomaha.com |
| Disability insurance | Mutual of Omaha Group: C000CN9 |
1-888-877-5176 | www.mutualofomaha.com |
| Additional benefit options | Mutual of Omaha Group: C000CN9 |
1-888-877-5176 | www.mutualofomaha.com |
| 401(k) | Milliman | 888-708-6988 | www.millimanbenefits.com |
Medical Insurance
Select from three medical options through Sentara Health Plans.
All plans cover in-network preventive care at 100%, prescription drugs, and include an annual limit on your expenses. There are no referrals required.
Sentara requires Quest to process labs. The differences are:
- what you pay for the plan,
- what you pay when you get care,
- how out-of-network care is covered, and
- your annual maximum cost for care (out-of-pocket maximum).
| In-network care | Sentara Vantage 1000/0%/4500 see plan summary |
Sentara POS 1000/0%/4500 see plan summary |
Find an in-network provider Sentara Vantage HSA 3400 - Embedded see plan summary |
|
| Network name: | Vantage | PHCS/Multiplan | Vantage | |
| Annual Deductible (DED) Calendar year |
$1,000 per person, up to $2,000 family maximum |
$1,000 per person, up to $2,000 family maximum |
$3,400 per person, up to $6,800 family maximum |
|
| >How the deductible works when you cover more than one person: | Each person has their own deductible with a combined maximum for the family. | Each person has their own deductible with a combined maximum for the family. | Each person has their own deductible with a combined maximum for the family. | |
| Out of pocket maximum | $4,500 per person $9,000 family maximum |
$4,500 per person $9,000 family maximum |
$5,000 per person $10,000 family maximum |
|
| Pre-tax account option(s) | N/A | N/A | Health Savings Account (HSA) | |
| Preventive care | 100% covered | 100% covered | 100% covered | |
| Primary care visit | $20 copay | $20 copay | DED then you pay 0% | |
| Specialist visit | $40 copay | $40 copay | DED then you pay 0% | |
| Virtual visit* (learn more) |
|
$0 copay | DED then you pay 0% | |
| Urgent care | $40 copay | $40 copay | DED then you pay 0% | |
| Emergency room | DED then $350 copay | DED then $350 copay | DED then you pay 20% | |
| Inpatient hospital care | DED then $500 copay | DED then $500 copay | DED then you pay 0% | |
| Outpatient surgery | DED then $300 copay | DED then $300 copay | DED then you pay 0% | |
| Prescription drugs | (30 days |90 days) | (30 days |90 days) | (30 days |90 days) | |
| Prescription deductible | Does not apply | Does not apply | Combined with medical | |
| Tier 1 | $15 | $38 | $15 | $38 | DED then: $10 | $25 | |
| Tier 2 | $40 | $100 | $40 | $100 | DED then: $40 | $100 | |
| Tier 3 | $75 | $225 | $75 | $225 | DED then: $60 | $180 | |
| Tier 4 (30 days) | You pay 20% up to $300 | You pay 20% up to $300 | DED then 20% up to $300 | |
| Out-of-network care | See your plan summary for out-of-network information (balance billing applies). | |||
| Annual deductible | Not covered | $2,000 /$4,000 | Not covered | |
| Out-of-pocket maximum | Not covered | $10,000 / $20,000 | Not covered | |
Medical: Extra Perks and Support
Included with your medical coverage.
There’s more to love with these extra perks — available when you join our medical plan.
Mobile app: Sentara
GET THE APP (link at the bottom of the link page)
Access claims information, get your ID card, and find a provider – all in one convenient location!
Daily Habits
Daily Habits is a tool from Sentara Health Plans, powered by WebMD Health Services, to help you achieve your health goals and stay excited about healthier living—all from the convenience of a desktop or mobile device. Track your activities online and watch the progress indicator to stay engaged with a variety of healthy actions.
Emergency Travel Assistance
No matter where you are in the world, you will always get the care you need. Your enrollment with Sentara Health Plans includes a FREE Emergency Travel Assistance Program that can handle and resolve your medical and travel emergencies. You, and any dependents on your health plan, are covered whenever traveling 100 miles or more away from your permanent residence, or in another country.
VSP Member Eligibility
Your group plan includes vision care services through our partner VSP (Vision Services Plan). There are several ways to verify benefit coverage and eligibility, which you can recommend to your employees covered by Sentara Health Plans. Here are a few:
- Sign in to sentarahealthplans.com/member or the Sentara Health Plans mobile app and select Vision Care Benefits. This will take members directly to a personalized dashboard on the VSP member portal. Here members can access their benefit information and benefit history.
- Providers can verify eligibility at the appointment VSP is taking steps to educate providers on how to look up eligibility and benefit details.
Well-being Rewards
Powered by our partnership with WebMD® Health Services, the Sentara Well-being Rewards program offers a flexible and inclusive solution for employees to engage in activities that lead to better health outcomes. Employees are encouraged to complete activities (listed in the details flyer) to learn more about their overall health while setting attainable and timebound goals to improve it. Activities can be logged and monitored using the WebMD ONE Portal, accessible through the Sentara Health Plans website or mobile app. Rewards for completed activities will be dispersed monthly with up to $250 in rewards for
The information shown in this presentation is an illustrative summary only. The underlying plan contract or document governs all aspects of the plan. Final rates are dependent on actual enrollment, insurance carrier or plan rules, plan selection, and eligibility criteria. Please refer to the plan document, contract, and other notices contained in this document, applications, and other corresponding communications for additional information.
Complete Care Resources
Support for your health, finances, and life.
Mental health care
Rula: virtual mental health care
Schedule a virtual (online) session with a licensed mental health professional in about 5 minutes – and see your provider as soon as tomorrow.
- Care is available in all 50 states.
- Get a personalized cost estimate before your session based on your insurance coverage.
- Select from a list of providers who meet your needs: gender, language/culture, therapy type, and more.
Access confidential, on-demand mental health resources on a platform built with your mobile device in mind. The Mental Health Hub includes:
- Tips for managing day-to-day stressors,
- Resources for times of crisis,
- Practical information about mental health, and more!
Employee Assistance
Program (EAP)
Our Employee Assistance Program (EAP) through Sentara and Mutual of Omaha provides you and your family with no-cost, confidential assistance with all things related to your life, including mental health, finances, caregiving, relationships, community resources, and more. Support is available 24 hours a day, 7 days a week, 365 days a year.
Mobile-friendly, no-cost monthly resources designed to help you support your health, understand your benefits, and manage your finances.Go there now
Virtual health care
Access quality health care in the convenience of your own home, on your lunch break, or on the way to your child’s soccer game! Whether it's a nagging cough, middle-of-the-night fever, or a suspicious-looking mole or rash — telehealth wherever you are, whenever you need it through MDLive. Virtual health care is available and connect with a board-certified physician 24 hours a day, 7 days a week.
Go to MDLive
Life and AD&D Insurance
Financial peace of mind through Mutual of Omaha.
Life insurance pays your beneficiary if you pass away while you're covered. Accidental Death and Dismemberment (AD&D) insurance offers additional support if you pass away or are seriously injured due to an accident.
Basic life and AD&D insurance
See plan summary
EverGRO provides life and AD&D insurance at no cost to you.
| Basic Life | Basic AD&D | |
| EverGRO provides | 1x your annual salary to $150,000* |
1x your annual salary to $150,000 |
*EverGRO also provides $10,000 coverage for all eligible dependents.
Voluntary life and AD&D insurance
You may also purchase additional coverage for you, your spouse, and your eligible child(ren).
| For you | For your spouse |
For your child(ren) | |
| Coverage increments | $10,000 | $5,000 | $1,000 |
| Coverage maximum | $300,000 | Your (employee) coverage amount to $150,000 |
Your (employee) coverage amount to $10,000 |
| Medical question limit |
$100,000 | Your (employee) coverage amount to $25,000 |
Does not apply |
Accidental death and dismemberment (AD&D) insurance may pay:
- your beneficiary if you pass away due to an accident
- you a partial benefit if you lose specified bodily functions (sight, limbs, etc.)
When you’re first eligible (a new hire), you can purchase additional life insurance up to this limit without any medical questions required.Medical questions and approval will be required for all future increase and purchase requests.
Disability Insurance
Protect your paycheck with disability insurance through Mutual of Omaha.
Disability coverage insures your paycheck, replacing a portion of your income if you’re unable to work due to a covered illness or injury.
Short-term disability
Short-term disability coverage can replace part of your paycheck if you’re unable to work for a shorter period of time. EverGRO provides this coverage at no cost to you.
| Benefits begin | After 7 days of inability to work |
| Coverage amount | 60% of your income up to $1,400 per week |
| Payments may continue | Up to 12 weeks if you’re unable to return to work |
Long-term disability
Long-term disability coverage can provide lasting income protection if you remain unable to work. EverGRO provides this coverage at no cost to you.
| Benefits begin | After 90 days of inability to work (once short-term disability ends) |
| Coverage amount | 60% of your income up to $7,000 per month |
| Payments may continue | Based on your disabled age |
If you make a disability claim within the first year of being covered, check your plan details to see how pre-existing condition limitations might impact your coverage.
Learn about preparing your finances for an illness, large expenses, or a loss of income.
No-cost financial education
See your benefit summary to learn more about the definition of unable to work.
Customize your benefit package
Protect your paycheck with disability insurance through Mutual of Omaha.
These additional benefit plans, available for purchase, are selected to help you care for the unique needs of you and your family.
Accident coverage
Accident coverage through Mutual of Omaha pays you a cash benefit to help with your expenses –your deductible or copays, transportation, groceries and more – if you or a covered family member is injured due to an accident. The money is yours to use as you choose.
Your Hearing
Discount Program
In addition to your hearing care benefit, you will have access to complimentary aftercare, including: custom hearing solutions, risk-free trial, follow-up care, battery support, warranty, financing, and savings for family and friends!
Travel Assistance
Take comfort in knowing that Travel Assistance travels with you worldwide, offering access to a network of professionals who can help you with local medical referrals or provide other emergency assistance services in foreign locations.
Critical illness
Critical illness coverage through Mutual of Omaha pays you a cash benefit to help with your expenses– your deductible or copays, transportation, groceries and more – if you or a covered family member is diagnosed with a covered critical illness. The money is yours to use as you choose.
Will Preparation
Services
Epoq offers a secure account space that allows you to prepare wills and other legal documents. Create a will that’s tailored to your unique needs from the comforts of your own home. This service is easy, free and secure.
Paid Time Off (PTO)
EverGRO FS provides full-time eligible employees Paid Time Off (PTO) to be used for reasons, including but not limited to, personal days, vacation, and sick time. We encourage our employees to take time away from work to reenergize!
PTO is accrued per pay period based on the accrual rates listed. Employees cannot take time off without using accrued PTO (i.e. PTO is not allowed to fall into the negative). Any exception to this policy must be reviewed and approved by the General Manager and HR.
PTO continues to accrue until it reaches the maximum, 256 hours. Accumulated PTO may not exceed 256 hours (32 days). Once an employee's PTO reaches the maximum rate, no additional PTO can be accrued until the balance falls below 256 hours. PTO does not accrue, however, during an employee's leave of absence (STD/LTD/FM LA, etc.)
Upon separation of employment, employees will be paid for their unused and earned PTO, up to a maximum payout of 120 hours. PTO cannot be used to extend an employee's separation date nor their two weeks' notice.
PTO requests must be submitted through Paylocity and approved by the employee's supervisor. A minimum of 48 hours is requested when submitting one or more days off, with at least one month notice when requesting one or more weeks of PTO.
Full time employees are also eligible for additional time off (which may be paid or unpaid) and include:
- Bereavement
- Jury Duty
- Volunteer Service
- Floating Holidays
- Holiday Banked Hours
- Voting Time
- FMLA
- Maternity/ Paternity Paid Time
| PTO Allocation | |
| 0-2Years | 4.30 Hours/Pay Period |
| 3-5 Years | 5.23 Hours/Pay Period |
| 6-10Years | 6.15 Hours/Pay Period |
| 11-15 Years | 7.07 Hours/Pay Period |
For more details on other paid time off please contact yourHRdepartment at (540) 672-2977, ext. 229.
Company Holiday Schedule
EverGRO FS observes and provides time off with pay for the following holidays -
- New Years' Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
In addition to paid holidays, the company will provide full-time employees two (2) Floating Holidays each calendar year. Part-time employee are not eligible for floating holidays and will receive the company holidays off as unpaid. Floating Holidays are to be requested following the standard PTO practices and if they are not used by December 31st, they will be lost and starting on January 1st, the employee will be re-issued 16 hours of Floating Holiday to be used in that calendar year. New hires will receive Floating Holidays and Volunteer Time on a pro-rated basis.
Company observed holidays and floating holidays will be counted as 8-hours or regular straight-time and are not used towards overtime calculations. If an employee works on a holiday they will receive time-and-a-half pay for the hours they work and they will be given another day off, known as "holiday bank" with pay in its place per the approvals of the department manager. To be eligible for a paid company holiday, the full-time employee must beinapaidorapprovedstatustheirscheduleddaybeforeandaftertheholiday.
Company Employee Perks
EverGRO FS also provides additional employee benefits to assist with your growth and development in yourprofessional and personal life. Below are some additional benefits.
Employee Hardship Payroll Advances
EverGRO FS recognizes that employee's may experience unexpected, urgent financial strains throughout the year. In the case of these unfortunate circumstances, EverGRO FS has implemented a 'Employee Hardship Payroll Advance Policy' that will provide an employee the opportunity to request a payroll advance up to a fixed amount one time per calendar year, based on approvals by the General Manager and HR.
The payroll advance amounts will be based on leveraging an employee's current earned/unused PTO balance as collateral towards the payroll advance amount. In addition, the employee must review and agree to the terms and conditions of repaying the advance through payroll deductions. Once the payroll advance is repaid, the employee's PTO that was leveraged will berestored.Onlyeligibleforfull-timeemployees.
Tuition / Learning Reimbursement
As employee's look to grow their careers with EverGRO FS, we support the opportunity to help reimburse them for enrolling and attending college/continuing education courses that are related to their position and the Co-op's mission, up to a fixed amount per year. Approvals must be obtained prior to completing and enrolling in the courses. Reimbursement for course materials may also be considered. Only eligible for full-time employees.
EverGRO FS will also consider reimbursements for additional outside trainings, seminars, courses, conferences etc. Approvalsmustbeobtainedpriortoenrollinginthecoursesorattendinganyoutsidetrainingfromtheemployee'sdirectsupervisor.
Employee Discounts
All employees, both full-time and part-time are eligible for employee discounts on most retail products and services. The discounts are typically 5% over costs and must be purchased at one of our stores. Employee's immediate family members, which includes spouse and children, are also eligible for the employee discounts on retail purchases.
Special pricing for fuel, propane and other items are available. Please consult the Division Directors related to discount pricing on Energy or Agronomy related products and services.Discountsmustbeforpersonaluseonlyandmaynotbeassociatedwithanoutsidepersonalbusinessendeavor.
Uniform Services I Safety Shoes
Based on the employee's role, both full-time and part-time employees will be provided uniforms. This could include shirts, high-visibility attire, pants, etc. For office positions, an annual amount is allocated to each employee to purchase EverGRO FS logoed clothing through their business account vendor online.
For positions requiring safety-toed shoes, the Co-op will pay, up to a fixed amount, to help cover costs. For more details or questions regarding eligibility or participation in any of the policies referenced, please see HR, your supervisor or your DivisionDirector.
Fitness/ Health Reimbursement
EverGRO FS wants to support your journey to a healthy and happy lifestyle by reimbursing you (and your spose) for eligible expenses related to gym memberships, nutrition coaching, personal training, fitness courses and more. This reimbursement will be paid out twice a year by submitting EverGRO's application with necessaryreceipts/proofofpayments.
Retirement Savings Plan (RSP)
The EverGRO FS Retirement Savings Plan (RSP) is your personal retirement plan. It provides you with the opportunity to save with pre-tax dollars and receive employer matching dollars at the same time. You can also contribute post-tax, but those contributions are not matched.
Sponsored by EverGRO FS, it is an easy and convenient way for you to save for your future retirement needs through payroll deduction.
You must actively call (888) 708-6988 or enroll online at www.millimanbenefits.com to begin your 401k contributions. Your employee pre-tax contributions can be from 0%-50% of compensation (IRS deferral limits apply, which for 2026 are $24,500 +plus catch-up of up to $8,000). You are eligible to begin participating in the 401k plan on the first day of the month following 90 days of employment.
Employer Contributions
To help you save for your future, EverGROFS will contribute 100% match on the first 4%. In addition, EverGROFS will contribute 50% on the next 2%.
Therefore, if you elect to contribute 6%, EverGROFS will be matching your contributions $1 for $1 on 5%.
You will be vested immediately in your contributions and the matching contributions from the Coop.
Retirement Plan Carrier
The Milliman Group will be the carrier of EverGROFS' 401k retirement plan. For any questions related to the 401K Plan, please contact a representative from The Milliman Group or the HR department.
The
Table Of Contents
(Click links to advance to each section)
Welcome Message
Making Benefit Selction
Enrolling In Coverage
Key Terms
Contact Information
Medical Insurance
Medical: Extra Perks & Support
Complete Care Resources
Life & AD&D Insurance
Disability Insurance
Customize Your Benefit Package
Paid Time Off (PTO)
Company Holiday Schedule
Company Employee Perks
Retirement Savings Plan (RSP)
Sentara Additional Benefits & Programs
(PDF Downloads)
Covered Preventative Care
VSP Vision Benefit - Employer Savings Pass
Sentara Mobile Application
MD Live Benefit
Treatment Cost Calculator
Sentara Well-Being Rewards Program
Sentara Diabetes Treatment Program
Sentara Husk Wellness-Fitness Program
Emergency Travel Assistance
MD Therapist Live Benefit
More Employee Health Benefits
Mutual of Omaha Benefits & Programs
Group Life w/ AD&D and Voluntary Life
Short-Term & Long-Term Disability
Critical Illness & Accidental Insurance
Mutual of Omaha Brochure
(PDF Downloads)
Will Preparation
Employee Assistance Program
Additional Employee Perks
Retirement Savings Plan
Employee Perks
Paid Time Off (PTO)
Health Savings Account Eligible Expenses
